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Terms of service

The purpose of these general terms and conditions of use (the "GCU") is to provide a legal framework for the terms and conditions under which LuxuryCaremakes the site and its services available , and to define the conditions under which the "User" may access and use the services.

These GCU are available on the site under the heading "terms of service".

ARTICLE 1: LEGAL INFORMATION

The LuxuryCare.frwebsite is published by "Shopify".

E-mail address: contact@luxurycare.fr

ARTICLE 2: ACCESS TO THE SITE

The LuxuryCare.fr website provides the User with free access to the following services;

The website offers the following services:

LuxuryCare.fr

The site is accessible free of charge from any location to any User with Internet access. All costs incurred by the User to access the service (hardware, software, Internet connection, etc.) are at the User's expense.

ARTICLE 3: INTELLECTUAL PROPERTY

Trademarks, logos, signs and all site content (text, images, sound, etc.) are protected by the French Intellectual Property Code, and more specifically by copyright.

The LuxuryCare brand is a registered trademark.

Any representation and/or reproduction and/or partial or total use of this trademark, of any nature whatsoever, is totally prohibited.

The User must request prior authorization from the site for any reproduction, publication or copy of the various contents. The User undertakes to use the contents of the site in a strictly private context. Any use for commercial or advertising purposes is strictly forbidden.

Any total or partial representation of this site by any means whatsoever without the express authorization of the website operator constitutes an infringement punishable by article L 335-2 et seq. of the French Intellectual Property Code.

In accordance with article L122-5 of the French Intellectual Property Code, Users who reproduce, copy or publish protected content must cite the author and source.

ARTICLE 4: LIABILITY

The sources of the information published on the Luxurycare.fr site are deemed reliable, but the site does not guarantee that it is free from defects, errors or omissions.

The information provided is given for general guidance only, and has no contractual value.

Despite regular updates, the Luxurycare.fr websitecannot be held responsible for any changes in administrative or legal provisions occurring after publication.

Likewise, the site cannot be held responsible for the use and interpretation of information contained on this site.

The site Luxurycare.frcannot be held responsible for any viruses that may infect the computer or any other hardware of the Internet user, following use, access or downloading from this site.

The site may not be held liable in the event of force majeure or the unforeseeable and insurmountable act of a third party.

ARTICLE 5: HYPERTEXT LINKS

Hypertext links may be present on the site. Users are informed that by clicking on these links, they will leave the Luxurycare.fr site. The latter has no control over the web pages to which these links lead and cannot, under any circumstances, be held responsible for their content.

ARTICLE 6: COOKIES

The User is hereby informed that when visiting the site, a cookie may be automatically installed on his/her browser.

Cookies are small files stored temporarily on the hard disk of the User's computer by your browser, and which are necessary for the use of theLuxurycare.frsite.

Cookies do not contain any personal information and cannot be used to identify anyone. A cookie contains a unique identifier, randomly generated and therefore anonymous. Some cookies expire at the end of the User's visit, others remain.

The information contained in cookies is used to improve the Luxurycare.fr site.

By browsing the site, the User accepts cookies.

However, the User must give his/her consent to the use of certain cookies.

In the absence of acceptance, the User is informed that certain functions or pages may be denied.

The User may deactivate these cookies using the settings in his/her browser software.

ARTICLE 7: PUBLICATION BY THE USER

The site allows members to publish the following content:

Reviews.

In their publications, members undertake to respect the rules of Netiquette (rules of good conduct on the Internet) and the legal rules in force.

The site may moderate publications and reserves the right to refuse their publication online, without having to justify this to the member.

Members retain full ownership of their intellectual property rights.

However, by publishing a publication on the site, he/she transfers to the publishing company the non-exclusive and free right to represent, reproduce, adapt, modify, broadcast and distribute his/her publication, directly or through an authorized third party, throughout the world, on any medium (digital or physical), for the duration of the intellectual property. In particular, the Member grants the right to use his or her publication on the Internet and cell phone networks.

The publishing company undertakes to include the member's name close to each use of his or her publication.

The User is solely responsible for any content posted online. The User undertakes not to put any content online that could harm the interests of third parties. Any legal action taken by a third party against the site will be borne by the User.

The User's content may be removed or modified by the site at any time and for any reason, without prior notice.

ARTICLE 8: APPLICABLE LAW AND JURISDICTION

This contract is governed by French law. In the event of failure to resolve a dispute between the parties amicably, the French courts shall have sole jurisdiction.

For any question relating to the application of these GCU, you can contact the publisher at the address given in ARTICLE 1.

ARTICLE 9: DELIVERIES

Products are dispatched within 24 hours. Deliveries are usually made within 5 to 12 days, with a maximum of 20 days. Late deliveries do not give rise to compensation or reimbursement.

Standard delivery is free, with the option of upgraded delivery for 6.90€. This guarantees you the possibility of exchanging or being reimbursed for your product, even if it has already been worn, as well as fast delivery and shipping.

Your order will be given priority by our teams.

ARTICLE 10: RETURNS POLICY

** All orders placed with a discount displayed on the site will not be taken back, and no refund will be possible.

Products may be returned within 14 days of delivery and you may obtain an exchange or refund within 10 days under certain conditions:

For reasons of hygiene and in accordance with the law on the right of withdrawal, the product must be returned in perfect condition, in its original packaging and with all parts supplied.

Items returned incomplete, damaged or soiled will not be accepted. The product must not have been worn, washed or damaged, otherwise we will be obliged to refuse you a refund.

For all returns, please send an e-mail to"contact@luxurycare.fr", we will send you the return form and process your request. Please note that postal charges for returns are at the customer's expense.

ARTICLE 11: Extended Producer Responsibility (EPR)

In accordance with article L541-10-13 of the French Environment Code, COPYWRITING CLIENT SRL, as a producer of household packaging and/or graphic paper, undertakes to comply with its obligations under Extended Producer Responsibility (EPR).


The unique identifier assigned to our company by ADEME is : FR424327_01RSGL.